fdi-giconnect september update

LIVE CUSTOMER SERVICE & TECH SUPPORT COMING SOON!

Training is going on at FDI corporate and within the next 2 weeks, watch for live customer service and tech support- including live online chat!

 

All products will now arrive with a letter with lots of info including 24/7 customer service phone numbers!

 

When your product is shipped, you will get an email with the UPS/FedEx tracking number!  YEAH!  No more wondering!

 

 

DEBIT CARDS & COMMISSIONS
In preparing for commissions, the int'l debit card company told FDI that US people had to supply a lot of identification and verification.  This would slow down the process and they do not want us waiting.  They have decided to use the ewallet program so pay can be instant and YOU decide where you want your money to go.  This should be up and running in the next 7-12 days!
http://worldwideprelaunch.com/ezichek

MONDAY WEBSITE INTEGRATION TESTING
Monday FDI will be testing the programming they've been doing the past few weeks to integrate the websites. If all flows smoothly, get ready to see some GREAT things happening fast!  Also, the website integration has to take place for correct genealogies and commissions to be issued.  If you see any errors in your genealogies or commissions at the moment, you will see it correct as soon as the integration is completed.

 

And with the integration, people from anywhere will be able to sponsor people from anywhere - no need for extra websites to be created.

 join our global team now!

fdi giconnect info update

GiConnect staff and trainers are here at the FDI International
corporate offices. You know that convention was a huge success and
with massive Team effort we have created explosive growth in
FDIConnect.

We are here to address the concerns and issues of the field and the
growth that has occurred since the convention. Now with growth, we
are facing many challenges that come with the excitement in the
world. We are signing up reps in more then 40 countries plus an
outpour of signups in the US as well.

Our leadership teams are working to make the process of signing up,
ordering, shipping recruiting , marketing and using the products
all in a simple format. Customer support is being trained for all
aspects of FDI International support by telephone, online chat, and
the email system for each department.

Our level of excitement and enthusiasm for helping you duplicate
your business in a simple format is almost as large as the growth.
You are in the most talked about industry and company in the world.
We have had national and international exposure in the last few
weeks and more to come. Please be assured that your products are
being processed and the shipping will be complete with tracking for
your convenience.

What we want to do in this email is to let you know that we are
committed to excellence and to give you the way to grow your
business and enjoy saving money and making money too.

Your patience is very much appreciated by all of us. Together we
will make a difference in many lives and businesses across the
world.
fdi global team

fdiconnect update -giconnect news

SIGNUP PROBLEMS, ONLINE TRAINING + OTHER ISSUES

I know there have been sign up problems and other issues. I want to make
sure that you are aware of what happened and what's being done.
marco, I encourage you to give the company the time needed to make
the ordering & signup and delivery smooth and easy. 

Please remember - we aren't dealing with a 'startup' company that has

no track record or history.  Nor are we dealing with a company who has

promised to deliver things for months and never did.  We have a 6 year

old established, debt-free company that prior to this new division launch,

has never been late on anything, who has always done everything 1st

class.  They are more upset and frustrated over this than we are.  They

value their reputation just like we do and they will make sure all of

this is brought up to their standards of excellence.  Almost all of the

issues stem from the website problems talked about below.

The merchant processor that GiConnect used was in Israel and there are banks that automatically decline any processorin the Middle East and that has caused problems.  FDI is in the process of changing all proccessing of credit cards over to the processor in the US that they have used for 6 years with no problems.

Some of you may not be aware that the websites on the telecom side could not
handle the volume that we put to it so fast (10,000 in 2 hour) plus the fact

that the core programming got corrupted when migrating the FDI database

into the telecom division.  This created a nightmare for everyone.  FDI was

told that the GiConnect sites could handle it...but their IT people just didn't

have enough knowledge to know.  But then, who really does?  Microsoft

probably have the best IT professionals in the world.  They beta test every

product for at least 2 years.  And yet, EVERY product they've brought out...

once it gets hit by lots of people, they find bugs, things that don't work and

out come the patches, the hot fixes, the service packs.  And we hit the GiConnect

system hard and fast.

FDI has taken over the development and management of the telecom websites.

We are seeing improvements everyday - but most of the work is happening

behind the scenes as they are rebuilding it from scratch.  They have programmers

working 24/7 on this.  Within the next 7 days, we should see MAJOR improvements

in the working of the software - and all FDI sites communicating with each
other.  Then watch for intense content improvement to happen.  And things

to become simple.

Next week the 'training' material that is online will be open to everyone - not

just those US reps with a FDI ID.

In addition, they have received over 30,000 emails.  Many have written a new

email everyday on the same issue because they didn't get a response fast

enough.  Others passed their emails upline and the upline sent the same

emails in.  So, now, this has caused a HUGE baglog plus problems of...has

this problem been already solved or this is something new for the same

person.  Please, only email 1 time to the appropriate department so we

all get our emails handled as quickly as possible.

We have an awesome company here with great, proven products and a

compensation plan that none can compare with.  Some of you are going

to lose out on a fortune because you aren't willing to give the company

30 days to straighten out the problems.  We are 2 weeks out of launch.

That's it.  We are 2 weeks behind.  That's ALL.  I know this company,

I know they will correct it all and we will have something that we will be

very proud of and be very glad to be a part of, and something that wil

continue to be here for the 'long haul' and create fortunes.  Yes, I still

believe that there are people here that will earn literal millions in the next

12 months.  The question is, will you be one of them?  I plan on being

on of those.

I hope this has helped to answer some of the questions for you.

The only way we're going to lose is if we quit!

stay updated ,join the best fdiconnect team now!